Our CEO, Rob Basso was featured in a recent LIBN article focusing on various industry leaders and their visions for 2020.
“The human capital management industry, which encompasses payroll, human resources, time and attendance and benefits, has gone through a major transformation. In the past, disparate software packages, consulting and technological approaches did not communicate with each other, creating confusion and poor experiences with little benefits to users. Time and money were saved, but output was not as effective as desired.
Looking toward 2020, my outlook on the human capital management sector is very positive. With the convergence of technological capabilities, small and medium-size businesses can now take advantage of the streamlining of services that once only large companies could afford.
We anticipate the human resources function to remain front and center, playing an important role in helping businesses operate efficiently. With constantly changing laws in new York and other states, it is nearly impossible for organizations to keep up unless they have respectable provider with the right tools.
We expect to see more small businesses outsourcing HR functions as well as entire HR departments to free up management time allowing them to create greater company value. Regional providers will continue to grow and outperform large public players because of their focus on the client’s needs at a more intimate level.”